1. Information We Collect

We collect personal information in the following ways:

• Information you provide directly:

  • Name, email address, phone number, and other contact details when you fill out a form or contact us.
  • Payment details when you purchase services (handled securely by third-party processors).
  • Project-related information (e.g., design briefs, questionnaires) necessary for service delivery.

• Automatically collected information:

  • IP address, browser type, device type, and usage data via cookies and analytics tools.
  • Information on how you navigate and interact with our website.

2. How We Use Your Information

We use the personal information we collect to:

• Provide and improve our services, including branding and web design.
• Respond to inquiries, process requests, and manage projects.
• Send service updates, newsletters, or marketing materials (you can opt out at any time).
• Ensure website security, monitor performance, and analyze traffic.
• Comply with legal obligations and protect against fraud or misuse of services.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties except:

• With trusted third-party service providers who assist with operations, such as:

  • Payment processors
  • Website hosting and analytics providers
  • Email marketing platforms

• As required by law or in response to legal requests.

• In case of business transfer, such as a merger or acquisition, where information may be transferred to new owners.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience by remembering preferences.
• Track website traffic and performance using analytics tools (e.g., Google Analytics).
• Provide relevant marketing messages across platforms.

You can manage or disable cookies in your browser settings, but this may affect your experience on our website.

5. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse.

• Secure servers and encrypted payment systems.
• Restricted access to personal information within the company.
• Regular monitoring of website security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request the deletion of your data (subject to legal obligations).
• Objection or Restriction: Limit how we use your data or opt-out of certain uses.

If you wish to exercise any of these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, so we encourage you to review their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The latest version will always be available on this page, with the effective date noted at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here or email us at victoria@vicreativestudio.com